Support

We're here to help. If you have a question or need assistance, reach out anytime.

Contact us

Email us at jaredcmurphy@gmail.com and we'll get back to you as soon as we can.

Common questions

How do I get access to the app?

The app is available to members of participating Reiki communities. Your teacher or group leader will send you an invitation by email. Once you receive it, you can create your account and sign in.

I forgot my password

Tap "Forgot password?" on the sign-in screen. You'll receive an email with a link to reset your password. If you don't see the email, check your spam folder.

Can I use the timer without an account?

Yes. The practice timer works without signing in. An account is only needed to sync your session history across devices and access your community space.

How do I delete my account?

Open Settings in the app and tap "Delete Account" at the bottom of the screen. Your account will be deactivated immediately and permanently deleted after 30 days. You can also email us to request deletion.

I lead a Reiki community. Can we have our own app?

Yes. Reiki Nook builds dedicated practice and community apps for Reiki schools, practice groups, and healing communities. Your community gets its own app with your name, your colors, and a private space for your members. Reach out at jaredcmurphy@gmail.com and we'd love to talk about what that could look like for your community.